Terms of Use

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using the Lettte Telep website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Lettte Telep provides educational services including tutoring, academic programmes, and professional development courses. Services are subject to availability and may be modified at our discretion.

3. User Eligibility

Our services are available to individuals of all ages. For students under 18, a parent or legal guardian must agree to these terms on their behalf and is responsible for the student's compliance.

4. Registration and Enrolment

To enrol in our programmes, you must:

• Provide accurate and complete information
• Maintain the accuracy of your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

5. Fees and Payment

• Programme fees are as stated at the time of enrolment
• Payment is due according to the schedule provided upon enrolment
• We accept payment methods as specified during registration
• Fees are non-refundable unless otherwise stated in our refund policy
• We reserve the right to modify fees with reasonable notice

6. Cancellation and Refunds

• Cancellation requests must be submitted in writing
• Refund eligibility depends on timing and circumstances
• Administrative fees may apply to cancellations
• No refunds for sessions already attended
• Specific refund terms are provided in programme agreements

7. Attendance and Conduct

Students are expected to:

• Attend scheduled sessions punctually
• Notify us of absences in advance when possible
• Behave respectfully toward staff and other students
• Complete assigned work and participate actively
• Follow centre rules and safety guidelines

We reserve the right to discontinue services for students who consistently violate conduct expectations.

8. Intellectual Property

All content on our website and in our educational materials is owned by Lettte Telep or licensed to us. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works from our materials
• Use our content for commercial purposes
• Remove copyright or proprietary notices

9. Website Use

When using our website, you agree not to:

• Attempt to gain unauthorised access to any system or data
• Interfere with website functionality
• Upload harmful code or content
• Use automated systems to access the website excessively
• Collect information about other users

10. Limitation of Liability

To the fullest extent permitted by law:

• We provide services "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to fees paid for the relevant service
• We do not guarantee specific educational outcomes

11. Indemnification

You agree to indemnify and hold harmless Lettte Telep, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

12. Privacy

Your use of our services is subject to our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.

14. Modifications

We may modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use after changes constitutes acceptance.

15. Termination

We may terminate or suspend access to our services at any time, without notice, for conduct that violates these terms or is harmful to other users or us.

16. Governing Law

These terms are governed by the laws of Singapore. Any disputes will be resolved in the courts of Singapore.

17. Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in effect.

18. Contact Information

For questions about these Terms of Use, contact us:

Email: [email protected]
Address: 68 Orchard Road, #04-15 Plaza Singapura, Singapore 238839