Privacy Policy

Last Updated: January 2024

1. Introduction

Lettte Telep ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, and other contact information you provide when enquiring about or enrolling in our programmes
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages
• Educational Records: Academic information, assessment results, and progress reports for enrolled students

3. How We Use Your Information

We use the information we collect to:

• Process enrolment applications and manage student accounts
• Provide educational services and track student progress
• Communicate with you about programmes, schedules, and updates
• Improve our website and services
• Respond to enquiries and provide customer support
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and services
• Professional advisors such as lawyers and accountants
• Government authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Student records are retained for seven years following the end of enrolment.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

8. Children's Privacy

Our services are designed for students of all ages. For students under 18, we require parental or guardian consent before collecting personal information. Parents and guardians may review, update, or request deletion of their child's information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: [email protected]
Address: 68 Orchard Road, #04-15 Plaza Singapura, Singapore 238839